As we warm up for the Africa Cloud and Security Summit, it’s important to look at what we have benefited from cloud adoption. Cloud adoption brings many benefits to your business. You get a kind of virtual office and can flexibly connect to your data anywhere and anytime. Let’s look at all the advantages:
Sustainable business operations
Cloud computing can play a crucial role in business resilience as it provides 99% uptime with no risk of failure. Whether you are facing a power outage or other problem, storing your data in the cloud will keep it backed up and protected in a safe place. The ability to access your data allows you to do business as usual, minimizing downtime and lost productivity.
It offers you flexibility, so you can quickly scale up or down the scale of operations and storage needs to suit your current business needs. Additionally, your service provider performs all the updates, which allows your business to save time and money.
Clouds provide seamless data integration during mergers and acquisitions, launch new products or services without spending money on system support, and use the latest technologies and tools to grow a tech-savvy enterprise.
Reduced capital expenditure
In the case of the cloud, there is no need for any in-house infrastructure equipment as all network and storage infrastructure is accessible from the data center. The company does not need to spend money on upgrading hardware and purchasing software licenses for a limited period because the cloud provider provides all the necessary infrastructure and resources (hardware and software).
Resources are available on-demand, and excess resources can be reclaimed, reducing costs. Likewise, a company cannot spend money hiring IT staff to maintain infrastructure.
Cloud computing makes collaboration so easy. Your team members can effortlessly and securely view and share information through the cloud platform. Some cloud services even provide collaborative social spaces for your employees to connect, which helps them stay interested and engaged. Collaboration is possible without cloud computing adoption, but it will never be so simple and efficient.
Better customer service
High-quality customer service is critical to the success of any business. Adopting cloud technology often plays an important role in achieving this goal, as it keeps your customers connected with your company.
Most cloud companies actively resolve support requests and also have uptime Service Level Agreements to ensure system availability at all times. In addition, customers will contact the staff for questions or instant feedback easily. This real-time communication helps companies receive timely feedback, critical to your business’s success.