Infobip Is King! Pronounce Gartner
3 min read
Global cloud communications platform Infobip is the leading Communications Platform as a Service (CPaaS) market, announced analyst firm Gartner. In…
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BT Partners With ServiceNow
3 min read
BT, one of the world’s leading communications services companies, has announced a partnership with ServiceNow, a cloud-based platform company, with…
CM.com Urges Kenyan Firms To Converge Customer Touch Points
2 min read
Organisations in Kenya have been challenged to converge customer touchpoints to achieve a seamless digital experience. Speaking during a breakfast…
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We Can’t Programme It So It Must Be Human Intelligence
5 min read
It goes work smarter, not harder. This is probably all we need to know to understand the value of intelligent…
Blog | CX | IT Leadership | IT Strategy | Opinion
Digital Governments: Balancing Data Analytics, Governance, & Building Trust
7 min read
Once the pandemic hit, bringing lockdown restrictions for social distancing into play, the public sector’s digital transformation became a necessity…
Blog | Covid-19 | CX | Enterprise Mobility
From Nyumba Yangu To COVID-19; David Igweta Speaks
9 min read
That COVID-19 has disrupted “business as usual” is no longer in doubt. Organisations have had to sustain their business continuity…
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DStv & GOtv Subscribers Treated To UEFA EURO 2020 Experience
6 min read
MultiChoice, in its commitment to continually offer its subscribers the best sporting action from across the globe, has announced an…
Fare Thee Well Dear Internet Explorer
3 min read
It was one of the most stubborn, never-say-die products. It was so reviled that in his bestseller, Originals, How…
The Future Of Kenyan Insurance Is Millennial
9 min read
One day, Jihan Abbas, founder CEO, Griffins Insurance, was, as she has done countless times before, sat at a Mombasa…
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Too Many Desktop Eggs In One Cloud Basket?
4 min read
I’ve been predicting for ages that the desktop, especially Windows, is heading straight for the cloud. But, when you see an…
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