Mungania Lands M-PESA Job He Has Twice Held In An Acting Capacity
5 min read
Safaricom has appointed Boniface Mungania as Chief Financial Services Officer, confirming him in a permanent role he has twice occupied…
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More Than Half of M-Pesa Transactions Are Free
2 min read
More than half of M-Pesa transactions carried no charge to customers in the year to March 2026, according to Safaricom’s…
Safaricom Launches SD-WAN Service For Multi-Branch Businesses
3 min read
Safaricom has launched a managed software-defined wide area network (SD-WAN) service for businesses with multiple branches, with monthly packages starting…
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Kenya’s Telcos Ordered To Send El Niño Alerts To Everyone
3 min read
Communications Authority of Kenya has ordered Safaricom, Airtel Kenya, Telkom Kenya and Jamii Telecommunications to deliver government emergency texts to…
Safaricom, Pesapal Expand M-PESA QR And Tap-to-Pay Services
2 min read
Safaricom and Pesapal are expanding M-PESA payment options at physical merchant outlets in Kenya through new QR code and contactless…
Court Voids Vodacom’s Sh204bn Safaricom Stake Deal
3 min read
Kenya’s High Court has nullified Vodacom’s purchase of a 15 per cent government stake in Safaricom, ordering the shares returned…
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Safaricom Reshapes Board With Fintech And HR Expertise
2 min read
Safaricom PLC is reshaping its Board with the appointment of two senior Vodacom Group executives, bringing additional expertise in fintech,…
Esther Waititu To Leave Safaricom
2 min read
Esther Waititu, Safaricom’s Chief Financial Services Officer, will leave the telecommunications company at the end of July after more than…
What Kenya’s Telecoms Data Admits In Its Footnotes
5 min read
Every quarter, the Communications Authority of Kenya (CA) publishes its Sector Statistics, and every quarter the coverage lands on the…
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Safaricom Apologises For Glitches In New My OneApp Rollout
3 min read
Safaricom has issued a public apology to customers following widespread complaints about its newly launched My OneApp, acknowledging that users…
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