Making Customer Support Smarter With AI
As digital transformation accelerates across Africa, one vital area continues to lag: customer support. While businesses on the continent are…
As digital transformation accelerates across Africa, one vital area continues to lag: customer support. While businesses on the continent are…
West Africa today has a mobile penetration of around 50 percent but beneath this impressive statistic, lies a deeper truth…
Kenya is rapidly emerging as a digital powerhouse in Africa, with internet and mobile phone usage consistently on the rise….
Quantum computing and related technologies like quantum AI are regarded as the next big wave after AI. A global survey…
In the aftermath of World War II, diplomacy was formalized into a dance of institutions—measured, stately, predictable. It was an…
Integrated Payment Services Limited (IPSL), the operator of Pesalink, has teamed up with Strathmore University to host the 2025 Pesalink…
The future of commerce is on display at Visa Global Product Drop with powerful AI-enabled advancements. Visa kicked off its…
As organizations worldwide navigate the next wave of workplace transformation, Microsoft’s fifth annual Work Trend Index (WTI) Report uncovers the…
The Oracle Data & AI Forum Lagos recently concluded, marking a pivotal moment for the Nigerian financial services sector as…
Enough of us have tried this: creating that AI Action Figure. A craze that requires uploading personal information and photos…
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