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Khalid Ali Joins Finsense Africa As COO
Fintech company FinSense Africa has announced the appointment of Khalid Ali as its new Chief Operating Officer (COO).
Ali brings a wealth of experience to his new role, having previously served as a principal consultant at a leading management consulting firm. There, he delivered successful consulting engagements for SMEs, focusing on strategy development, service management implementation, performance improvement, operational efficiency, and customer experience enhancement.
Throughout his career, Ali has established a proven track record of success across diverse organizations in Africa, the Middle East, and Europe. His expertise spans various industries, including IT, financial services, media, telecommunications, managed services, and defense. He is known for his ability to transform and improve organizational culture, functions, operations, services, processes, systems, and tools.
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Imran Sumra, Co-Founder, Finsense Africa, expressed his enthusiasm about Ali’s appointment on LinkedIn, stating, “Khalid brings a wealth of experience in strategy and transformation from global brands, back home (Kenya). We are glad to have Khalid join us. We can not wait to add more value to our team, customers, partners and explore the exciting journey ahead with you all.”
Ali possesses expertise in business and IT service management and processes, including governance and performance management. His career path demonstrates a consistent ability to achieve success in various fields and locations. He began by leading performance management and organizational change at Injazat. Later, he implemented service management processes and achieved ISO certification while leading the Managed Services Group at C4 Advanced Solutions. Now, as COO, Khalid’s proven track record of strategic vision and operational excellence positions him for continued success at FinSense Africa.
Ali’s core areas of expertise encompass organizational strategy and transformation, governance, analysis, performance management, client experience, continuous improvement, service management deployment, solution co-creation and delivery, project and program management, operations management, problem resolution and prevention, and people management.