Personalising Bots To Enhance Customer Experience
2 min read
Imagine calling a service provider who keeps you waiting in line for a resolution? Now chatbot technology has enabled the…
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Analysis | Cloud Computing | Featured | Internet of Things | Kenya | News | Security
Honeywell Building A Promise Of A New, Revamped Industry 4.0
2 min read
Welcome to a new era, an era that thrives on interconnectivity, automation, machine learning and and real-time data. When computers…
Kenya Shines At The Microsoft Global Partner Of The Year Award
3 min read
Microsoft Partner of the Year Awards that acknowledges outstanding achievements and innovations from across its global partner ecosystem recently feted…
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Syspro Taking Centre Stage In Industry 4.0
2 min read
Just as steam power fuelled the first industrial revolution, electricity the second and computers the third, the Internet of Things…
IEBC Refutes Hacking Claims
2 min read
The Independent Electoral and Boundaries Commission (IEBC) has denied claims by the Directorate of Criminal Investigations (DCI) that a fraudster…
Blog | Innovation | IT Strategy | News | Startups
Nigeria’s Long Awaited Startup Bill Arriving In September
2 min read
Nigeria is making instrumental strides towards becoming an enabler for tech businesses and and startups. Preparations for the Nigeria Startup…
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Netlix’s Gaming Efforts Taking Shape
1 min read
Netflix is here to take the gaming world by storm. Recently, they hired former Electric Arts (EA) executive Mike Verdu…
Blog | Covid-19 | CX | Enterprise Mobility
From Nyumba Yangu To COVID-19; David Igweta Speaks
9 min read
That COVID-19 has disrupted “business as usual” is no longer in doubt. Organisations have had to sustain their business continuity…
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Uganda’s Telecom Giants MTN & Airtel Maintain Internet Prices Despite New Tax
2 min read
Telecom giants MTN Uganda and Airtel Uganda have announced they will not increase their pre-paid data prices despite the new…
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