Mitel recently held a partner engagement seminar in Kampala, Uganda to showcase its product offering in the East African country. The event saw Mitel interact with existing partners in Uganda to further build relationships and confidence in its solutions in the country.
The company has been instrumental in the African market having started to gain footprint in the East African region over two years ago with Kenya, Ethiopia, Tanzania, and Uganda. Mitel is now looking to expand its wings in the Ugandan market, especially with this customer engagement seminar in Kampala.
Speaking during the event, Asif Khan, Mitel’s Channel Director for META & South Asia, outlined that the company is currently looking to recruiting channel partners with vertical expertise in the regions.
“We’re looking for the relevant channel partners in the regions who are more vertical based or specialised partners particularly in the banking industry – a key vertical in Uganda -, the government sector, contact centre and SME & mid-market segment. The purpose of this event was partners from these segments engage them, and see how Mitel can add value to their offerings,” Asif said.
Mitel offers a complete range of business communications starting from SME to higher enterprise solutions, suited to answer the needs of key verticals like hospitality, government, healthcare and education.
Even though Mitel already has existing customers in the Ugandan market and a local resource on ground to engage with customers, the vendor still aims at expanding further in the country.
The CEO of Mart Networks, Mitel’s Distribution Partner, Moiz Maloo spoke to journalists after the event highlighting Mart Networks’ thrill to be associated with Mitel.
“We have just had a great *Launch event* in Kampala, Uganda with a focus on the channel partner ecosystem with Mitel, a leading vendor in the business communications segment for 50 years. We are thrilled to be associated with them as their exclusive distributor for this region,” Moiz Maloo said.
“Whether you require an on-premises solution, a hybrid solution, a fully private or a public cloud solution, Mitel is the answer. We will now be focusing on training and onboarding these channel partners and giving them the enablement tools and resources they need to work towards making Mitel the most preferred vendor when it comes to unified communication and omnichannel contact centre requirements. We have already had great feedback and requests for Mitel solutions in Uganda and are very excited about the potential we have here,” said Moiz Maloo.
Moses Wamono, Enterprise Account Manager at Mart Networks – Uganda said that “Mart Networks in partnership with Mitel, confirms full support with a clear solution for voice and collaboration including enterprise-level features in a small business package with great deployment and financial flexibility. We are grateful to all partners for showing such an overwhelming response from the event. We have clearly demonstrated the comprehensive deployment and commercial options to fit the customer specific situation, plans, and use cases. Today 1st September 2023 marks new beginnings in unified communications and collaboration space. We bale Nyo (Thank you very much)”.