It is digitization to some, it is digital transformation to others, there are really many different phrases people use to describe the change going on globally following steady rises in technology adoption. To be up to speed with the change happening globally, we all have to keep on inventing and innovating.
Organizations specifically have had to reinvent a lot of things in order to remain competitive and to offer convenience to their customers. One of the key things that companies are buying into is Full-Stack Observability.
Leading provider of Full-Stack Observability Platforms, Cisco, held a breakfast event at the Nairobi Serena Hotel to equip players in the FSI sector with skills needed for their companies to have Full-Stack Observability. Cisco hosted the breakfast forum in partnership with Kirey Group and dx5.
For a company, having Full-Stack Observability means that you have a measure and can see transparently how your IT environment is influencing your business. The key thing for Chief Information Officers and IT Directors in companies is to convince the board and CEOs on why it is important to have Full-Stack Observability and visibility in all the transactions going on in a company, at any given time.
About a month before this event, Cisco announced the launch of a new Full-Stack Observability Platform which is a vendor-agnostic solution that harnesses the power of the company’s full portfolio. The platform delivers contextual, correlated, and predictive insights that allows customers to resolve issues more quickly and optimize experiences, while also minimizing business risk.
With the breakfast event, Cisco looked to get a more personal approach with the IT executives to explain how the platform can help them have Full-Stack Observability of their companies.
The forum featured different speakers including Cisco’s Systems Engineer Lucy Mbugua, Director of IT Infrastructure, Innovations, and Information Security at Kentrade Ann Waweru, Emmanuel Otekat, Site reliability Engineer at Stanbic Uganda.
The keynote presentation that explained about the Full-Stack Observability Platform was done by Wanjira Anjimbi, Systems Engineer at Cisco Kenya. Wanjira gave an African context to digitization and the dynamics that are involved to be able to have Full-Stack observability.
“You need to be able to give your customers a good experience. Take an example of a financial institution, if a customer doesn’t have to visit a branch to do things, then they would say they are satisfied. Full-Stack Observability gives you the capability to deliver this,” Wanjira said in her presentation.
She insisted that it’s all about convenience when dealing with customers in this digital age. Having a Full-Stack Observability Platform enables you to have that visibility and provide convenience to the customer.
This industry-leading offering enables a new observability ecosystem that brings data together from multiple domains including application, networking, infrastructure, security, cloud, sustainability, and business sources.
Cisco’s FSO Platform is focused on OpenTelemetry and is anchored on Metrics, Events, Logs, and Traces (MELT), enabling businesses to seamlessly collect and analyze MELT data generated by any source. The Cisco FSO Platform is also designed as a unified, extensible platform, allowing developers to build their own observability solutions, empowering an ecosystem of customers and partners.