Jumia opens new hubs in Côte d’Ivoire

Jumia Côte d’Ivoire has announced the opening of three new hubs in Cote d’Ivoire in the cities of Yamoussoukro, Bouaké and San Pedro.

The new hubs are aimed at enabling Jumia to satisfy an exponentially growing customer base throughout the country. They mark the beginning of an expansion strategy, which aims to continuously improve the online shopping experience by enhancing proximity.

Activated this month, the hubs of Yamoussoukro, Bouaké and San Pedro already allow Jumia to serve more effectively.

Jumia is planning to open more hubs in the coming weeks, in the following areas: Daloa and Gagnoa in the western central region, Korogho in the north. Shortly, new hubs will also open within the vicinity of Abidjan, in the districts of Yopougon and Treichville.

Francis Dufay, CEO of Jumia Côte d’Ivoire, expressed a lot of satisfaction about Jumia’s growth.

“This is the proof of our commitment to offer the finest products at the best price, especially with the best service throughout Côte d’Ivoire.” Dufay said.

“Jumia aims to successfully meet the expectations of inland populations, and we already have very good feedbacks on the newly opened branches. The plan is to bring to 8 the total number of Jumia branches in the country by the end of the second quarter.” He added.

Jumia hubs are intended service points where customers can pick items ordered online. They will be served by Jumia’s agents who will advise them and answer all their queries.

Jumia feels that Service points promote a physical closeness with customers as well as the creation of a strong and close relationship. To celebrate the openings, all deliveries inside the country are free of charge during the month of March.

The Jumia hubs are open Monday to Friday from 8:30 am to 4:30 pm and Saturdays from 8:30 to 6pm. The hubs are located in the following areas:

Abidjan Central Hub: MTN Flagship Store in Plateau, Yamoussoukro: MTN branch at the entrance of the city, Bouaké: Quartier commerce, Afram Building and San Pedro: market of the city, opposite to the new prefecture of police.