Interswitch, a Nigerian integrated digital payments and commerce platform has integrated all its API products in one platform with an aim to give its customers access to the company’s products with little or no customer support.
According to the company’s head of engineering for payment services, Abdul-Hafiz Ibrahim, developers had to contact the company whenever they needed to integrate without an API. This new move by the company has enabled the developers to go on the platform and call whatever API they need without necessarily having to call anyone at Interswitch for support.
Interswitch is one of the first set of financial technology companies in Nigeria that handled remittance and it focused on building the foundational infrastructure other fintech companies have leveraged over the years. As a result, the company now has over 20 APIs with millions of calls across these APIs.
Four of the company’s APIs have been spearheading ﬁnancial revolution in Africa, especially in Nigeria, for instance Paycode API, which powers cardless transactions, continues to change the way people and businesses interact with remittances.
There is also the value-added services API, that enables businesses to automate bills payment and airtime recharge to their customers.
The lending services API enables lenders to automate their credit scoring system, conveniently disburse and collect loans, and access customer transaction history.
Then the Accept payment” API helps businesses receive payments online, in-app, in person using its POS SDK, or by building their own payment experiences using its various APIs.
“We have always had API,” said Muyiwa Asagba, the divisional CEO of Interswitch’s Paymate.
“We’ve been building APIs since 2004, but now, there’s a need to build eﬃciency and make interaction with our APIs seamless. We have simpliﬁed the documentation. We have also built a community around them,” he added.
Besides the developers’ console where developers can search or ﬁnd and choose a particular API they need, there’s also a developer community, a Slack community built to connect engineers to share knowledge, problems, and solutions. The community already has over 800 members. The company has now built a referral network that rewards developers who refer merchants to use its APIs.