Africa Insuretech Forum
October 6, 2022 at 7.30 AM - 5:30 PM (GMT + 3)
Radisson Blu Upperhill, Nairobi (also happening virtually)
Featured speakers
Prasanna Miapuram
Co-Founder and Director of Technology - SwiftAnt FZ LLC
Julius Orayo
Group CIO, Jubilee Insurance
Alexio Manyonde
CIO, Zep-Re
Ali Hussein
Chairman, Association of Fintechs in Kenya
welcome
Leveraging technology and data analytics to streamline the insurance process
The Insurance industry is undergoing a radical transformation. Companies are leveraging technology and data analytics to streamline the insurance process and reduce costs for consumers and increase coverage. This use of technology in the insurance industry has created an entirely new set of opportunities for incumbents and entrepreneurs alike. New technologies and applications, like blockchain, artificial intelligence, machine learning and data analytics, are being used to help insurers enable ‘smart risk management’. Ultimately this benefits consumers by lowering premiums through improved underwriting and claims processing decisions therefore reducing risk.
Speaker List
Who Will Attend?
The event is targeted towards senior executives and decision makers in the insurance industry including CEOs, CIOs, CISOs, COOs, CFOs, CMOs and other business professionals to share knowledge and experience in risk mitigation and management in the age of technology. The forum presents a unique opportunity for learning, exchanging ideas, sharing insights and expanding one’s network enabled by live presentations – providing the attendees with valuable insights from specialists in the sphere of digital technologies.
topics
Topics To Be Covered
The forum will include keynote addresses, presentations and panel discussions. Some of the topics to be covered include:
The Future Of Insurance is Digital
How Embedded Insurance Is Redefining The industry
Can You Use AI and Data to Fight Insurance Fraud?
Rethinking Insurance - Capitalizing on the Platform Economy
Deploying the Ideal Tech Stack to Optimise Your Claims Process
How Can Automation Improve The Customer Experience?
Data Overload: Leveraging AI To Drive Forward your Organisation
Enabling Incumbents: How Start-ups Can Best Work with Large Insurance Companies?
Speakers
Speakers
Harry Hare
Chairman, dx5
Prasanna Miapuram
Co-Founder and Director of Technology - SwiftAnt FZ LLC
Daniel Ndirangu
Lead Solutions Engineer, VMware
Franco Stols
Business Deveopment Manager, Altron
Michael Michie
CTO, Solv
Roy Perlot
Co-Founder and CFO, Lami Technologies
Julius Orayo
Group CIO, Jubilee Insurance
Alexio Manyonde
CIO, Zep-Re
Kevin Muriithi
System Engineer, Agile Cloud
Joel Macharia
CEO, Motisure
Dr K Arivalagan
GM Operations and Marketing, Kenindia Insurance
Clifford Ochieng
Chairman & CEO, Association Of Kenya Professional Insurance Agents-AKPIA
Gwen Kinisu
CEO & Managing Director, Prudential Life Assurance
Elias Omondi
Senior Manager, Risk Regulations FSD Africa
Mandeep Birdi
Business Development Consultant, IOHK
Waiguru Githanji
Managing Director, Absa Life Assurance Kenya Ltd.
Ali Hussein
Chairman, Association of Fintechs in Kenya
Tom Juma
Head of IT, Operations, Britam
Victor Paul
Full Stack Developer, dx⁵
Judy Muoka
CIO
agenda
Agenda
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Day 01
October 6, 2022
08:00 AM - 08:40 AM
CEO Breakfast
Venue: The Small Room
08:40 AM - 09:00 AM
Welcome and Introduction to Panel Discussion 1
dx5 Chairman, Harry Hare, welcomes guests to the CEO breakfast and introduces the first panel of the day.
Harry Hare
Chairman, dx5
speaker
09:00 AM - 10:00 AM
Panel Discussion
Panel Discussion 1: How To Leverage Digital Transformation To Grow The Insurance Industry
It used to be that insurance grew person-to-person. Now, it grows based on interfaces. The key to driving revenue is no longer word of mouth. It now lies in a company’s ability to go, and be, digital. It is about leveraging chatbots for customer service and using tech to digitise processes. Digital transformation is now the lifeline for insurance companies.
Ali Hussein
Chairman, Association of Fintechs in Kenya
moderator
Prasanna Miapuram
Co-Founder and Director of Technology - SwiftAnt FZ LLC
panelist
Franco Stols
Business Deveopment Manager, Altron
panelist
Gwen Kinisu
CEO & Managing Director, Prudential Life Assurance
panelist
Waiguru Githanji
Managing Director, Absa Life Assurance Kenya Ltd.
panelist
10:00 AM - 10:10 AM
Introduction to the Keynote
The main event begins and the Master of Ceremonies introduces the Keynote address
10:10 AM - 10:40 AM
Keynote: The Future Of Insurance is Digital
Integrated customer experiences can be seen on the horizon. With experts estimating that there will be up to one trillion connected devices by 2025 presenting an explosion of data. This especially accounts for connected consumer devices from fitness trackers, cars, smart watches to the ubiquitous smartphones. An avalanche of data that will redesign customer experiences. New product categories are expected to emerge, and it is expected that insurance will become more personalised.
Prasanna Miapuram
Co-Founder and Director of Technology - SwiftAnt FZ LLC
speaker
10:45 AM - 11:00 AM
How Embedded Insurance Is Redefining The industry
Following the adoption of Artificial Intelligence (AI), Internet of Things (IoT), big data analytics, Open API, and other technological advancements, insurtech is elevating customer convenience. On top of that is how embedded insurance is emerging. This is a way to penetrate the untapped 97 per cent market. With more insurers experimenting with embedded insurance comes opportunities to partner.
Daniel Ndirangu
Lead Solutions Engineer, VMware
speaker
11:00 AM - 11:20 AM
Coffee Break - Experiential Vendor Engagement
Venue: Outside Plenary Hall
11:20 AM - 11:30 AM
Call To Plenary
11:35 AM - 12:05 PM
Panel Discussion
Panel Discussion 2: Can You Use AI and Data To Fight Insurance Fraud
The combination of data and tech allows insurers full control. With an endless avalanche of data created each day, insurance companies must be overwhelmed. It makes it hard to put this data to good use. The challenge, however, is not the data. It is the analyses of data that can quickly go out of date. Using the right AI can help insurance companies detect fraud as it happens. It can also connect siloed data in such a way that they achieve new levels of control over fraud prevention.
Victor Paul
Full Stack Developer, dx5
moderator
Franco Stols
Business Deveopment Manager, Altron
panelist
Michael Michie
CTO, Solv
panelist
Mandeep Birdi
Business Development Consultant, IOHK
panelist
Tom Juma
Head of IT, Operations, Britam
panelist
12:10 PM - 12:25 PM
Rethinking Insurance - Capitalizing on the Platform Economy
With digitisation becoming more than a competitive advantage, insurance companies are finding themselves facing a paradigm shift. With digitisation, comes platforms as a business model connecting producers and customers, creating an ecosystem.
Roy Perlot
Co-Founder and CFO, Lami Technologies
speaker
12:30 PM - 12:45 PM
Deploying the Ideal Tech Stack to Optimise Your Claims Process
A company’s technology stack as the digital structure behind your business or specific departments of your business are responsible for defining how the different parts of your organisation fit and interact. It creates a map for the team to follow when creating ideal outcomes for the business. Optimising a successful tech stack that can streamline all processes will increase the efficiency of your team.
Julius Orayo
Group CIO, Jubilee Insurance
speaker
12:45 PM - 01:30 PM
Lunch: Vendor-sponsored Experience
Venue: The Restaurant
01:30 PM - 01:55 PM
Call To Plenary
02:00 PM - 02:30 PM
Panel Discussion
Panel Discussion 3: How Can Automation Improve The Customer Experience?
Research has shown most shoppers will pay more for a better customer experience. Creating these experiences can be costly and time-consuming. CX happens across channels with automation simplifying and streamlining processes. It will have a direct impact on customer interaction with the brand while unlocking an organisation’s potential to enhance CX across channels.
Judy Muoka
CIO
moderator
Roy Perlot
Co-Founder and CFO, Lami Technologies
panelist
Julius Orayo
Group CIO, Jubilee Insurance
panelist
Alexio Manyonde
CIO, Zep-Re
panelist
Kevin Muriithi
System Engineer, Agile Cloud
panelist
02:35 PM - 02:50 PM
Data Overload: Leveraging AI To Drive Forward your Organisation
With AI becoming deeply entrenched across industries, insurers must position themselves to respond to the changing business landscape. Insurance executives need to understand the contributing factors that drive this change and the degree to which AI will reshape claims, distribution, underwriting and pricing.
Michael Michie
CTO, Solv
speaker
02:55 PM - 03:30 PM
Panel Discussion
Panel discussion 4: Enabling Incumbents - How Start-ups Can Best Work with Large Insurance Companies
Young, innovative insuretech start-ups have so far proven themselves agile, winning customers with tailored offerings and unique customer experiences. With these industry disruptors on the loose, legacy cannot afford to have a business-as-usual attitude. But, the future of insurance lies in collaboration, especially between the industry newcomers and the traditional insurers.
Harry Hare
Chairman, dx5Group
moderator
Joel Macharia
CEO, Motisure
panelist
Dr K Arivalagan
GM Operations and Marketing, Kenindia Insurance
panelist
Clifford Ochieng
Chairman & CEO, Association Of Kenya Professional Insurance Agents-AKPIA
panelist
Elias Omondi
Senior Manager, Risk Regulations FSD Africa
panelist
03:30 PM - 03:20 PM
Coffee Break: Experiential Vendor Engagement
Venue: Outside Plenary Hall
sponsors
Sponsors
platinum
gold
