Investment In EX, Cloud & AI Drives Improved CX
2 min read
NTT Ltd., the parent company of Dimension Data, has today launched its 2023 Global Customer Experience Report, which reveals that…
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‘X’ Marks The Spot: Elon Musk’s Obsession
4 min read
In my world, X represents the unknown. Thank you algebra. It is why X is often used to represent unknowns….
Paradigm Initiative Call to Defend Digital Rights in Africa
2 min read
In a bid to preserve internet freedom and safeguard digital rights , Paradigm Initiative (PIN) ,a leading pan-African Organisation championing…
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UNDP Partnership To Unlock Kenya’s Digital Potential
3 min read
The United Nations Development Programme (UNDP) has entered into a partnership with the Ministry of Information, Communication, and Digital Economy…
EVs Design Set To Cut Copper Reliance
3 min read
Tesla and its rivals plan the shift of copper reliance on Electric Vehicles (EVs) to other alternatives. This is after…
Cyber Protection Ultimate Defence For African Enterprises
5 min read
In the wake of today’s highly interconnected digital landscape, African enterprises are increasingly battling a ballooning number of cyber threats…
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Are You Up To Speed With Customer Communications?
5 min read
Every output from every customer communications management system is a customer experience, and each of those experiences is part of…
23 Lessons For BFSIs From Vimal Shah
4 min read
What does the head of a wildly successful manufacturer of edible oils have to do with fintech? I’m glad you…
Bridging The AI Skills Gap In Africa
4 min read
As we navigate the contours of the Fourth Industrial Revolution (4IR), powered by Artificial Intelligence (AI), it is becoming increasingly…
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Meet Niral Patel, Google Cloud Leader – Africa
13 min read
Google Cloud is one of the largest cloud providers on the planet without a doubt. When they declared their Q1…
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