Verizon boosts customer service with NLP
4 min read
Keeping customers happy is key to running a successful business, but with more than 100,000 inbound customer request comments per…
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SD-WAN needs to integrate network and security functionality
5 min read
The one common drawback to most SD-WAN solutions is that they address your WAN connectivity needs as if they exist…
Apps | Internet of Things | News | Security
Google may have sent your private videos to some random person
2 min read
Most people don’t give a second thought to using Google Photos to store and share their personal images and videos—until…
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7 cloud cost management tips
7 min read
Businesses that once looked to the cloud as a way to curb data center expenditures are now beginning to wonder…
The next casualty of cyberwar could be your business
5 min read
How do you prepare for truly unknown cyberattacks or threats to physical security? It’s a question that we all have…
Coronavirus is slowing LCD production, TV and monitor prices expected to rise
3 min read
At least five LCD display factories at the epicenter of the coronavirus outbreak are suffering production slowdowns, which is turn…
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Predictive analytics help PPG customers prevent corrosion
4 min read
Rundown and corroded industrial assets can have a detrimental effect on the bottom line. But for most companies that rely…
Is Digital Transformation Dead? The Experts at IDC Say Absolutely Not
5 min read
Is the hype surrounding digital transformation fading? You’re not alone if you’re starting to feel that way. The term has…
What is a business analyst? A key role for business IT efficiency
8 min read
Business analyst help guide businesses in improving processes, products, services and software through data analysis. These agile workers straddle the…
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Top 14 ITSM tools for 2020
11 min read
As technology proliferates throughout today’s digital organizations, IT Service Management (ITSM) has become a critical facet for serving the business, and…
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