Uber Pulls Out Of Tanzania

Ride-hailing platform Uber has announced its exit from Tanzania, bringing an end to its operations in the country.

In a message sent to users, the company confirmed that its services ceased on January 30, 2026, and apologised for the inconvenience caused by the shutdown.

“We have made the difficult decision to discontinue Uber services in Tanzania effective today, 30 January 2026. We recognise this may be disappointing and apologise for any disruption this may cause,” the company said.

Uber said it was proud of its contribution to everyday mobility in Dar es Salaam and thanked customers for their support during its time in the country.

“Since launching our services in Dar es Salaam, it has been a great honour for us to be part of your daily journeys, helping you travel safely, reliably, and affordably. This chapter is coming to an end, but our gratitude to you remains,” the statement added.

The company did not give reasons for the decision and did not say whether a return to the market is under consideration.

Uber’s exit comes less than three years after it restarted operations in Tanzania in January 2023, following a resolution of a long-running dispute with the government over driver commission limits.

The company had suspended services in April 2022 after new regulations capped driver commissions at 15 per cent, down from 33 per cent previously. Uber argued that the cap made its business model unviable, while authorities said the measure was intended to safeguard competition and keep taxi fares affordable.

Following extended negotiations, Tanzania’s transport regulator later approved a revised structure allowing ride-hailing firms to charge up to 25 per cent commission, along with a 3.5 per cent booking fee. Despite the regulatory adjustment, Uber has now opted to withdraw from the market.