Investment In EX, Cloud & AI Drives Improved CX
2 min read
NTT Ltd., the parent company of Dimension Data, has today launched its 2023 Global Customer Experience Report, which reveals that…
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VIDEO: Rethinking The Customer Experience
2 min read
Organisations should improve their customer experience if they want to survive in an increasingly competitive business environment, experts say. In…
CX In 2022: 5 Trends You Need To Be Aware Of This Year
4 min read
It’s no secret that customer experience (CX) is a major point of differentiation between organisations. “One in three consumers (32…
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Nigeria’s SeamlessHR Raises $10m Series A Funding
4 min read
A year after they announced their seed round, Nigeria’s Seamless HR has raised $10m in their Series A funding round….
Why CX Matters For South Africa Brands Now
4 min read
For cash-strapped Southern African businesses in a post-pandemic world, retaining customers has never been more vital. Remember that customer acquisition…
Leveraging Game Development To Improve FSI Applications (VIDEO)
1 min read
Games and game design in particular have offered up a lot of principles to the development of great interactive games…
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Enhance Your Customers’ Experience With Freshworks
2 min read
Technology was said to be dynamic, so is the 21 Century customer’s needs. In a digital world like today, exciting…
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