Microsoft Teams Now Has OneVoice Operator Connect Powered By Liquid Intelligent Technologies

Liquid Intelligent Technologies, a leading pan-African technology group, is excited to have been announced as a launch partner for Microsoft’s new Operator Connect for Microsoft Teams.

Through its OneVoice platform, Liquid enables Microsoft customers worldwide to seamlessly integrate regulatory-compliant calling plans in South Africa, Zimbabwe, Zambia, Kenya, Uganda, and Rwanda – initiated from the Microsoft Teams Admin Centre.

Operator Connect enables seamless PSTN phone services in Teams.  With OneVoice for Operator Connect, businesses will benefit from the seamless integration of voice telephony directly into their existing Teams install base.  In addition, Liquid’s flat-rate calling plans save money and avoid bill-shock whilst increasing control and decreasing fraud and risk, particularly as employees continue to work remotely.  As a cloud-based solution, no hardware is required, driving down costs and allowing instant deployment.

“We are delighted to deepen our relationship with Microsoft through this global launch and integrate our pan-African communications and technology capability directly into Microsoft Teams,” stated Nic Rudnick, Group CEO of Liquid Intelligent Technologies, “Together, our two companies continue to lead digital transformation across the African continent with innovative solutions that empower every person, business and community to do more.”

Commenting on the launch, Taimoor Husain, Modern Workplace Strategy and GTM Lead, Telcos at Microsoft, said, “Liquid brings pan-African coverage, voice expertise, and proven sales and support capability of Microsoft services to the Operator Connect programme.”

Liquid OneVoice for Operator Connect leverages the Liquid network and geo-redundant voice core powered by cloud-native voice switches from Metaswitch, a company recently acquired by Microsoft. Liquid ensures local regulatory compliance as a licenced operator whilst offering a cost-effective flat-rate domestic calling plan.

Liquid will continue to develop its OneVoice platform to meet the modern communication requirements of its customers across Africa.  OneVoice for Operator Connect will be rolled out to other key markets soon.