Kenya Power’s digital mapping initiative to help in locating customers

Kenya Power has started its Digital mapping project that was initiated way back in 2011.

Following an advert that was placed in the Daily Nation on April 29, the company hopes that the Digital Map will help the company find its customers locations in a much easier way so as to serve them better and easier.

Currently Kenya Power representatives are visiting premises to collect data in order for all the clients to join the map. The Kenya Power Digital mapping started on 13th April 2015 and will end on 31st October 2015.

The digital mapping system was adopted by Kenya Power way back in 2011.The computer based application uses the Geographical Information System (GIS), and is part of Kenya Power’s Kshs 259 million Facilities Database project aimed at enhancing the Company’s operations and customer service.

Company plans to link the system to its recently refurbished System Control and Data Acquisition (SCADA) power management system to ease location of faults along its grid network at a remote location.

Kenya Power is currently compiling all useful data for the system to be effective, including customer premises, meters, meter boards, power lines, transformers, substations and offices for inclusion in the new system.

Customer details are marked on a digital map with the power lines and equipment that feed each customer. The map includes aerial and satellite images such as Google Earth for ease of locating customer premises.

In addition to promoting operational efficiency, the Company hopes to improve its profitability by resolving network losses monitored online and minimizing lost business opportunities.