Kaymu opens new drop-off- pick-up-point in Nairobi’s CBD

Kaymu has opened a drop-off-pick –up point in the CBD. The office, which is situated in Shariff House along Kimathi Street will allow sellers to drop off orders conveniently for packaging and shipping and also allow customers to pick up their orders easily.

“We want to make it easier for more people to access our services by making ourselves accessible” says Steve Momanyi, Head of Seller Management. “Satisfying everyone’s need with the growing demand is our number one priority.”

The convenient location will make it easier for Kaymu staff to train new sellers on how to use the platform and any other query that they may have Instead of going all the way to the Westland office.

“This will double up as quality check, to make sure that what the customer orders is what the customer gets” Says Brian Kiseli Head of Logistics. “It will also act as a trust point in which all questions regarding Kaymu can be answered and also training on how to use the platform can be conducted.” The drop off point is open to all kaymu users and will be opened on weekdays from 8am – 5pm.

By connecting sellers directly with buyers, Kaymu removes the costs associated with a physical retail space and enables individuals as well as small businesses to sell their products online.

This was the kind of thinking that was behind Kaymu’s move in March where they introduced a free shipping offer across Kenya with no minimum purchase amount required for products sold in their Free Shipping Category.

The category included; top selling electronics, men’s and women’s fashion enabling buyers enjoy the free shipping service. The current promotion on Kaymu is part of their ongoing commitment to make selling on the platform as easy and convenient as possible.