Closing Gap Between Vulnerability Discovery & Remediation

BigFix is a comprehensive solution for discovering, managing, and securing connected and roaming endpoints running on virtually all OS’. It is a single, multi-platform solution with purpose-built modules for all organisational requirements, that significantly reduces the effort and complexity of vulnerability remediation through integration and automation.

Daily an organisation is confronted by possible vulnerabilities which are a challenge to remediate. According to recent studies, up to 48 per cent of data vulnerabilities that were also the most expensive to remediate for organisations were malicious attacks on customers, employees, and corporate data. *

The recent unprecedented changes to the world at large also placed pressure on organisations as hybrid work models became a reality. Now more than ever IT Security and Operations teams need to work together to prioritise remediation efforts to address the ‘most dangerous’ vulnerabilities first; ones that could cause the greatest damage if exploited by malware.

“Enterprise customers often struggle with the sheer volume of reported vulnerabilities coupled with ineffective, manual prioritisation schemes as well as limited resources. This results in lengthy time-to-remediation, errors and, in the end, big windows of risk,” said Kristin Hazlewood, Vice President & General Manager, HCL BigFix.

To mitigate these vulnerabilities, BigFix’s unique approach is coupled with out-of-the-box security checks to enhance security and automate the fight against ransomware and other cyberattacks to organisations.

Once set up, it automates elements of the vulnerability remediation process to:

• Align Security and Operations teams with intelligent automation
• Compress security vulnerability remediation times by an order of magnitude
• Reduce enterprise security risk

Unlike complex tools that cover a limited portion of your endpoints, BigFix’s consolidated architecture effectively manages and ensures compliance of all servers, desktops, and mobile devices whether they are in the office, at home or in the cloud. It can find and fix endpoints faster than any other solution – delivering greater than 98 per cent first-pass patch success rates. “Tools like BigFix give you a better collaboration between teams. IT Ops, Security, etc are going to know through one console: is the server patched, what OS is this running? So you will be able to cut down operational costs and you can enforce continuous compliance,” said Network Chuck, a YouTube Influencer with 2.6 million subscribers.

BigFix Insights for Vulnerability Remediation integrates BigFix with leading vulnerability management sources of vulnerability data such as Tenable and Qualys to guide users on how to apply the best patch and configuration settings to remediate discovered vulnerabilities, and thus reduce risk and improve security. It consumes vulnerability data from Tenable & Qualys and then uses advanced correlation algorithms to automatically recommend the latest available Fixlet for remediation where available saving organisations time and money by reducing manual tasks needed to remediate vulnerabilities found through Tenable and Qualys.

Rapid7’s Vulnerability Management software also provides a BigFix plugin where users can poll for actions, and manage Fixlets, computers, and more. BigFix prides itself on driving ultimate customer success with its IT investments through relentless innovation of its products. It was voted by Gartner’s peer insights in 2021, as the leading unified endpoint management tool with unrivalled functionality and easy product deployment. BigFix is also the Top UEM Technology Leader in both the 2021 & 2022 SPARK Matrix™ Quadrant which evaluated 33 separate product attributes across 16 leading UEM vendors.

BigFix leverages modern Operating Systems management and Artificial Intelligence/Machine Learning-Based Intelligence to provide a better user experience and allows users to manage many devices (currently supporting more than 90 operating system versions). This positions BigFix ahead of standalone Mobile Device Management solutions that only support Windows 10, macOS, and mobile devices.

While many compliance management products on the market support one or more related IT processes, BigFix is ​​the only solution that provides visibility, response, and enforcement, enabling users to identify, remediate and maintain continuous compliance. Most imperative is, BigFix enables organisations to maintain continuous compliance across endpoints, effectively identify and mitigate security risks, reduce operational costs, and demonstrate policy/regulation compliance.

“Without the right guidance and solution, the business will continue to struggle with full visibility of aggregated patch/vulnerability posture and will be unable to prioritise vulnerability remediation. With BigFix, our partners can achieve the aforementioned, while effectively demonstrating compliance, noted Sanjay Mithal, Director East Africa, Maxtec Cyber Solutions Limited Africa.

Get in touch with Maxtec to find out how BigFix significantly improves security, lowers costs, and simplifies endpoint management, while providing shared visibility and risk control between IT operations and security.

*Studies by IBM Security, based on in-depth analysis of data breaches experienced by South African organisations.