Top 5 CX trends for 2020: report
6 min read
Customer experience (CX) initiatives will dovetail with broader digital ones in 2020, according to a report on CX trends for…
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5G in Africa: Enterprises to fuel uptake, but network deployment lags
6 min read
As telecommunications companies prepare their networks to offer superfast 5G mobile technology, enterprises are expected to be among the first…
5 lessons from Goldman Sachs’ digital journey
6 min read
In 2015, a tight-knit team of jeans-clad, tattooed software engineers worked feverishly inside Goldman Sachs, sequestered from the other technology…
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CIO succession planning in the digital age
7 min read
Hiring and retaining talent is an integral part of a CIO’s job. Equally important is grooming successors, or IT leaders…
How to protect your business from holiday attacks
5 min read
It’s the holiday season, and that’s when we often make it easier for attackers to do their business. For example,…
7 ‘crackpot’ technologies that might transform IT
9 min read
Innovation is the cornerstone of technology. In IT, if you’re not experimenting with a steady stream of emerging technologies, you…
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Recession-proof IT: How to survive and thrive through any economy
9 min read
CIO Albert Ruocco decided to use the quieter weeks before the December holiday to test how an artificial intelligence tool…
Top 10 technical skills that will get you hired in 2020
5 min read
Landing the perfect IT job is never easy, but having the right technical skills can give you an inside track…
Analysis | Big Data | Careers | Data Science
12 business intelligence certifications to advance your BI career
7 min read
With data increasingly vital to business success, business intelligence (BI) continues to grow in importance. With a strong BI strategy…
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AWS re:Invent: Intelligent services, closer clouds
8 min read
A long, long time ago, Amazon Web Services was all about hosting computing workloads in data centers far, far away….
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