Personalising Bots To Enhance Customer Experience
2 min read
Imagine calling a service provider who keeps you waiting in line for a resolution? Now chatbot technology has enabled the…
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Kenya Shines At The Microsoft Global Partner Of The Year Award
3 min read
Microsoft Partner of the Year Awards that acknowledges outstanding achievements and innovations from across its global partner ecosystem recently feted…
Schneider, Aveva Accelerate Sustainability in Mining
4 min read
Schneider Electric together with AVEVA has announced the technology offerings aimed to support the sustainability initiatives for mining companies in…
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The Worst Ransomware Bombarded Education Sector In 2020
4 min read
In the wake of headline-grabbing ransomware attacks impacting education, including the REvil ransomware attack on Kaseya that hit schools in…
The Role Of Governments In SMEs’ Economic Prosperity
5 min read
Mastercard has, in a new research, highlighted the important role of governments’ support in helping small and medium enterprises (SMEs)…
Commercialising Socials: Boost To African SMEs?
4 min read
Instagram reels recently launched Ads on its platform in 25 countries across the Sub-Saharan Africa region. This follows a significant…
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The Most Vulnerable Part Of An Attack Surface Is Users
2 min read
A 2020 Accenture research reported that security teams in the financial services sector are experiencing even more exacting demands as…
Vodacash Chairperson To Lead Safaricom In Ethiopia
1 min read
Soussa Anwar, the Chairperson of Vodacash – the equivalent of M-Pesa in Ethiopia, has been appointed to lead Safaricom’s operations…
Leverage Fintech For An Inclusive And Equitable Economic Growth In Africa
11 min read
Mastercard recently announced a strategic partnership with MTN, to enable millions of consumers in 16 countries across Africa to make…
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Made By Hand, And Just For You
5 min read
Birthed from the urge to harness all the African artisanry pieces under one roof for ease of selling, Muthoni Unchained…
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