Terragon utilized cloud-based Human Capital Management to retain top talent

Terragon Group has utilized the power of cloud-based Human Capital Management solutions in its bid to retain scarce top talent.

According to an Africa-wide research report into talent trends by EY, West African professionals consider recognition of performance as the number one driving factor behind their employers’ ability to retain them as employees. This, coupled with a previously onerous and time-consuming manual process, led The Terragon Group to adopt the market-leading SAP SuccessFactors suite of applications.

Michael Etukudoh, Senior Talent and Office Resource Executive at Terragon Group, says they wanted a system that could automate and track core HR processes. “Since we implemented SAP’s SuccessFactors, the average approval time for any workflow in the system has been reduced to a mere 8 minutes. All leave requests, assessments and approvals are now done within the system with only a few clicks, freeing our Talent office up to conduct more meaningful employee engagement activities and increase talent retention within the group.”

Brett Parker, CEO of SAP Africa, says that SuccessFactors inherently brings a healthy disruption to often staid HR processes. “The ease of use, quick implementation timeline and relative ease of training new users makes the SuccessFactors offering irresistible. Large multinational corporations such as Nestlé, Airtel and Coca-Cola have all experienced its talent management and retention benefits. The success of the Terragon Group implementation shows that African companies of any size can utilize the power of our cloud-based Human Capital Management solutions to win the talent war in this Digital Economy.”