Safaricom’s payments service fully intergrated to Carrefour to ease payment digitization

Carrefour became the first retailer in Kenya to fully integrate Safaricom’s payments service – Lipa Na M-PESA which will remove the need for manual verification to ease the digitization of payments at the till.

With this development, customers shopping at Carrefour will be able to complete payments without having to show evidence of an M-PESA message to retail staff, resulting in a faster and more efficient cashless transaction at the till.

“As we continue to progress our strategy to position Lipa Na M-PESA as a payment channel, Carrefour seamless integration will result in heightened convenience and ease of shopping for M-PESA users. The digitization of payments at the till will remove the need for manual verification, fast-tracking payment time and enhancing convenience,” said Bob Collymore, CEO, Safaricom.

To pay, customers will go to their Lipa Na M-PESA menu, select Buy Goods and services, then enter the till number and amount. After verifying the payment with their M-PESA PIN, customers will then immediately receive a receipt.

Carrefour (which means “crossroads” in French) currently occupies 5,000 square metres at The Hub in Karen, with plans to open a second outlet at the Two Rivers Mall.