Privacy Policy for DX5VE Events App

Effective Date: October 13, 2025
Last Updated: October 13, 2025

1. Introduction

This Privacy Policy describes how DX5VE Events (the “App”), operated by CIO Africa (“we,” “us,” or “our”), collects, uses, stores, and protects your personal information when you use our mobile application.

App Name: DX5VE Events
Package Name: com.cioafrica.dx5veevents
Developer: CIO Africa (also known as dx5)

DX5VE Events is a custom companion app designed specifically for CIO Africa events, providing event attendees with event information, schedules, networking opportunities, and event management features.

By using the DX5VE Events app, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: dxve.dev@gmail.com
Physical Address: Dweck Industrial Center, Tatu City, Kiambu, Kenya
Website: https://cioafrica.co

3. Information We Collect

3.1 Personal Information We DO NOT Collect

The DX5VE Events app does not collect the following types of personal information:

Name (first name, last name)
Email address
Phone number
Company name
Job title or position
Profile photos
Professional bio or description
LinkedIn profile or other social media links

3.2 Technical and Device Information We DO NOT Collect

The app does not collect the following technical information:

Device model and manufacturer
Operating system version
Unique device identifiers (UDID, Advertising ID, etc.)
IP address
Mobile network information
App version information
Language preferences

3.3 Location Data

The DX5VE Events app does not collect or access any location data, including:

Precise location (GPS coordinates)
Approximate location (city/country level)

3.4 Event and Usage Data We Collect

The app collects the following event-related information to provide core functionality:

Event registration information: Data related to your registration for specific events
Event check-in and attendance records: Information about which events you have checked into or attended
Session attendance: Records of which event sessions you have attended
QR code scan history: History of QR codes you have scanned during events (for check-in purposes)

The app does not collect:

Networking or connection data (who you connected with)
Messages or chat history
Schedule or agenda preferences

3.5 Feedback and Ratings

The app collects:

Feedback and ratings: Your feedback and ratings about events, sessions, or speakers

3.6 Media and Files

The app has access to:

Photos from your camera or gallery for profile update purposes
Scanned business cards for purposes of saving contacts

4. App Permissions

The DX5VE Events app requires the following permissions to function properly:

4.1 Camera Permission

Purpose: To enable QR code scanning for event check-in and registration purposes.

4.2 Photo Gallery/Storage Permission

Purpose: To allow users to upload profile pictures to their event profiles.

4.3 Contacts Permission

Purpose: To enable users to save new contacts they meet at events directly to their device’s contact list.

4.4 Notifications Permission

Purpose: To send reminders and updates about upcoming event sessions and activities during events.

The app does not request or use:

Location permissions
Microphone permissions
Bluetooth permissions
NFC permissions

5. Third-Party Services and Integrations

5.1 Analytics and Tracking

The app uses Firebase Analytics to understand how users interact with the app and to improve app performance. Firebase Analytics may collect limited usage data such as app opens, crashes, and general feature usage patterns.

For more information about Firebase’s data practices, please visit: Firebase Privacy Policy

5.2 Cloud Services and Backend

The app uses the following Firebase services:

Firebase Firestore: For storing event and user data in the cloud
Firebase Authentication: For secure user authentication and account management
Firebase Cloud Messaging: For sending push notifications to users

The app does not use any third-party authentication services such as:

Google Sign-In
Facebook Login
LinkedIn Login
Apple Sign In
Single Sign-On (SSO)

User authentication is handled through custom authentication methods via Firebase Authentication.

5.4 Communication Services

The app uses:

Firebase Cloud Messaging: For sending push notifications about event updates, session reminders, and important announcements

The app includes:

In-app messaging/chat: For communication between event attendees

The app does not use:

Email services (SendGrid, Mailchimp, etc.)
SMS services

5.5 Payment Processing

The app does not process any payments or integrate with payment processors. There are no in-app purchases or payment features.

5.6 Advertising

The app does not display any advertisements or use advertising networks. We do not integrate with:

Google AdMob
Facebook Audience Network
Any other advertising platforms

The app does not integrate with any social media platforms or use any social media SDKs such as:

Facebook SDK
Twitter SDK
LinkedIn SDK
Instagram API

6. How We Use Your Information

We use the information we collect for the following purposes:

6.1 Core App Functionality

Event registration and management: To register you for events and manage your event participation
User authentication and account management: To create and maintain your account and ensure secure access
Networking features: To facilitate connections between event attendees
Event check-in and attendance tracking: To verify your attendance at events and sessions
Send notifications about event updates: To keep you informed about schedule changes, session reminders, and important event announcements

6.2 Service Improvement

Analytics to improve app performance: To understand how users interact with the app and identify areas for improvement
Customer support: To respond to your inquiries and provide technical assistance

We do not use your information for:

Personalized event experiences (schedule recommendations)
Marketing communications (newsletters, promotions)
Security and fraud prevention beyond basic authentication
Compliance with legal obligations (unless required by law)

We do not share your personal data with third parties, including:

Event organizers or sponsors
Service providers (beyond those explicitly mentioned in Section 5)
Marketing partners
Business partners

7.2 Legal Requirements

We may disclose your information only when required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government regulations).

Since we do not share data with third parties for marketing or business purposes, there are no user controls needed for data sharing preferences.

8. Data Storage and Security

8.1 Where Your Data is Stored

Your data is stored on cloud servers provided by Firebase (Google Cloud Platform). The specific regions where data is stored depend on Firebase’s infrastructure, typically in secure data centers operated by Google.

8.2 Security Measures

We implement industry-standard security measures to protect your information, though we cannot guarantee complete security. Our security practices include implementing standard Firebase security protocols and authentication measures.

Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

8.3 Data Retention

How long we keep your data: We retain user data for as long as your account is active and for a reasonable period thereafter to comply with our legal obligations and resolve disputes.

Account deletion: When you delete your account, we do not currently have an automated data deletion process in place. If you wish to have your data deleted, please contact us at dxve.dev@gmail.com, and we will process your request manually.

9. Your Rights and Choices

9.1 Access to Your Data

You currently cannot request access to your data through automated means within the app. If you wish to access your personal data, please contact us at dxve.dev@gmail.com.

9.2 Data Deletion

You currently cannot request deletion of your data through automated means within the app. If you wish to have your data deleted, please contact us at dxve.dev@gmail.com, and we will process your request.

9.3 Opting Out of Data Collection

Given the minimal nature of data collection, you cannot opt out of data collection while still using the app’s core features. If you do not wish to have any data collected, you should not use the app.

9.4 Updating or Correcting Information

You currently cannot update or correct your information through automated means within the app. If you need to update your information, please contact us at dxve.dev@gmail.com.

10. Children’s Privacy

The DX5VE Events app is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at dxve.dev@gmail.com, and we will delete such information from our systems.

11. International Data Transfers

Since our data is stored on Firebase (Google Cloud Platform) servers, your data may be transferred to and stored in countries outside of your country of residence, including the United States and other countries where Google operates data centers.

By using the DX5VE Events app, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws than your country.

We are currently uncertain whether we have users in the European Union. If you are a resident of the European Union, you may have additional rights under the General Data Protection Regulation (GDPR), including:

The right to access your personal data
The right to rectify inaccurate personal data
The right to erase your personal data
The right to restrict processing of your personal data
The right to data portability
The right to object to processing of your personal data

If you are an EU resident and wish to exercise any of these rights, please contact us at dxve.dev@gmail.com.

Note: We are currently working on ensuring full GDPR compliance. This is an ongoing process.

13. Cookies and Tracking Technologies

The DX5VE Events mobile app does not use cookies or similar tracking technologies. Any tracking that occurs is limited to Firebase Analytics as described in Section 5.1.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will:

Update the “Last Updated” date at the top of this policy
Post the updated policy on our website at https://cioafrica.co/dx5ve-event-companion-app-privacy-policy

We will notify users of material changes to this Privacy Policy by:

Posting an update on our website only

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

15. California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal information we collect about you
The right to delete personal information we have collected from you
The right to opt-out of the sale of your personal information (note: we do not sell personal information)
The right to non-discrimination for exercising your CCPA rights

To exercise any of these rights, please contact us at dxve.dev@gmail.com.

16. Dispute Resolution

If you have any concerns or disputes regarding this Privacy Policy or our data practices, please contact us first at dxve.dev@gmail.com. We will make reasonable efforts to resolve your concerns.

By using the DX5VE Events app, you consent to the collection, use, and storage of your information as described in this Privacy Policy.

18. Additional Information

18.1 No Sale of Personal Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

18.2 Data Minimization

We practice data minimization by only collecting the minimum amount of data necessary to provide the core functionality of the app.

18.3 Transparency

We are committed to being transparent about our data practices. If you have questions about any aspect of this Privacy Policy, please contact us.

19. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: