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Ocado announced the deployment of its machine learning (ML)-enhanced contact center which employs an advanced AI (artificial intelligence) software model…
ByStaff Writer
Professional graphic design app, Affinity Designer, has gotten powerful new features in its latest update. Developer Serif has upped the…
ByStaff Writer
SST has announced that Cape Town, South Africa — rated among the world’s most violent cities — has selected ShotSpotter…
ByStaff Writer
Teleopti announced the release of an integrated schedule gadget for the Cisco Finesse Unified Desktop solution, used by agents and…
ByStaff Writer
According to Sage East Africa, Small & Medium Businesses (SMEs) in East Africa are beginning to open their eyes to…
There is a growing market for accounting practices in Kenya. Economic growth has improved significantly in the past decade, internet…
ByMatthew Finnegan
So how does it ensure that it can keep pace with the development of new features, while scaling operations globally…
ByLimo Sadalla
“Only large companies use CRM.” “CRM is too complicated to use.” “I don’t need CRM in order to grow my…
At IFA 2016, Samsung is demonstrating how its display technologies can enhance the customer experience and generate new opportunities for…
Kenya will also play host of two other billionaires David Rockefeller and Strive Masiyiwa are expected in the country this…
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