Businesses Should Look To Omnichannel For Unified Customer Experience
4 min read
Like the rest of the world, Kenya’s business sector has been significantly affected and reshaped by the global COVID-19 pandemic,…
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CX | IT Strategy | News
The CX Of The Future
2 min read
CIO East Africa will on Thursday 11 March 2021, host a webinar in conjunction with Freshworks, to probe the new…
It’s A Matter Of Trust – Chatbots Are Here To Stay
4 min read
The uptake of chatbot solutions is growing from strength to strength across the globe, as companies spanning various industry segments…
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Why Your Mobile Strategy Should Be Top-of-Mind
4 min read
Mobile app usage increased by 40 per cent year-on-year in the second quarter of 2020 while in-app spending hit a…
Apps | Blog | CX | Digital Transformation | IT Strategy
Q&A: Airtable CEO Talks Up Automation, Low-Code And Team Collaboration
14 min read
It’s been a big week for Airtable and its customisable spreadsheet platform. On top of unveiling new features designed to…
CX | Digital Transformation | Innovation | Internet | IT Strategy | News | Tanzania
Microsoft4Afrika Collaborate For Tanzanian Children’s Hearts
4 min read
Save A Child’s Heart (SACH), the Jakaya Kikwete Cardiac Institute (JKCI), and the Wolfson Medical Centre, have partnered with Microsoft…
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AI That Looks After Your Customers
1 min read
Artificial Intelligence (AI) is believed to be able to assist organisations in ways not previously possible. One of these ways…
How To Make Complex Infrastructure Invisible
9 min read
Times, they are hard. And business could stand a little help so that instead of focusing on keeping the lights…
Covid-19 | CX | How To | IT Strategy
4 Ways You Can Promote Your Business On IG During COVID-19
6 min read
The COVID-19 pandemic has been a crisis that has touched everybody across the globe. Globally, countries imposed lockdowns. We know…
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More Single Women Warming Up To Affordable Homes Than Single Men
3 min read
Single women are fast outpacing single men when it comes to homeownership, declares Mizizi Africa. Data from the company shows single…
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