Blogs on tech trends, products, services and technologies, including cloud computing, security, artificial intelligence and more
ByStaff Writer
As customer experience becomes the primary competitive advantage in business, the role of the contact centre is changing significantly. But…
ByRajiv Bhatia
Transferring money using a mobile phone should be as easy, simple, and affordable as sending an SMS. However, this is…
ByJennifer Lonoff Schiff
What good is having a business if no one knows about you? But how do you get the word out?…
ByThe Macalope
With the release of the Apple Watch, some kind of telepathic signal went out to tech news sites everywhere saying…
ByIan Paul
Microsoft is letting us express how we really feel with the most important update yet to Windows 10. No, I’m…
ByThe Macalope
It is the technology punditry business’s solemn promise to you that every Apple product come pre-reviewed so that you know…
ByStaff Writer
Airtel is committed to making the lives of Kenyans both simpler and better. Since it started its operations in Kenya,…
Networks operators face multiple problems, but the customer doesn’t need to be one. In a world that seems increasingly hostile…
ByNigel Hawthorn
The first EU Data Protection Directive was written in 1995 but a new, stronger regulation is being developed to take…
ByRob Enderle
I attended the recent EMC World, which is one of the best events for press and analysts because it tailors…
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