Is mobile money replacing ATMs?
9 min read
There is a lot of excitement around the use of mobile money these days, so much so that one is…
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Designing phenomenal experiences to entice users
3 min read
In the digital era, the tug-of-rope for power has veered in favour of the customer, as consumers are always connected…
Designing phenomenal experiences to entice users
3 min read
In the digital era, the tug-of-rope for power has veered in favour of the customer, as consumers are always connected…
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Peering at NAPAfrica builds businesses in sub-Saharan Africa
3 min read
Wireless ISP, BreedeNet says its business providing high speed Internet to rural areas has been boosted since it joined the…
Use of talent management software on the rise in Africa
3 min read
Businesses across Africa are starting to focus on the selection, development and retention of skilled employees in the light of…
Business Continuity Management
5 min read
With constant changes in the Business Landscape, it has become a necessity to manage the inherent risks that come with…
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Improving public safety and curbing violence – is technology innovation the silver bullet?
5 min read
What is the impact of violence and of fighting it? It’s obvious for the victims and there is no price…
The nine top trends in Customer experience management (CEM) today
4 min read
Customer experience management that genuinely enhances customer ‘stickiness’ depends on new strategies and now mindsets, says Frost & Sullivan. Speaking…
Retail leading the pack in digital transformation
5 min read
“As the physical and digital worlds continue to merge, it is becoming clear that as a retailer it is all…
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8 tips for running a successful remote meeting
6 min read
You probably work with at least one or two people who is remote, or is remote for part of the…
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