Making Customer Support Smarter With AI
As digital transformation accelerates across Africa, one vital area continues to lag: customer support. While businesses on the continent are…
As digital transformation accelerates across Africa, one vital area continues to lag: customer support. While businesses on the continent are…
Visa has named Victor Makere as its new Country Manager for Tanzania, Uganda, Burundi, and Rwanda. In his role, Victor…
Integrated Payment Services Limited (IPSL), the operator of Pesalink, has teamed up with Strathmore University to host the 2025 Pesalink…
Standard Chartered, in partnership with @iBizAfrica, Strathmore University, and Village Capital, has officially launched the 8th cohort of its Women…
MojaEV Kenya Ltd, a Nairobi-based electric vehicle distributor, is transitioning from importing fully built units from China to assembling them…
To compete effectively, Internet Service Providers (ISPs) needs to go past major obstacles; scaling infrastructure, meeting rising bandwidth demands and…
OpenAI, the company behind ChatGPT, will start charging Kenyan users a 16% Value-Added Tax (VAT) on subscriptions and services beginning…
The textbook strategy for a startup in today’s saturated world, is to find a niche market and provide impact. As…
Visa has appointed John Njoroge as the new Country Manager and Senior Business Development Leader for Kenya, South Sudan, and…
Kenya’s startup scene is a testament to the nation’s innovative spirit and economic potential. Companies in the East African country…
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