Airtel Group’s EMTEL Mauritius selects Tecnotree to enhance its digital strategy

Tecnotree will help EMTEL to enhance its digital strategy by suppling a Content Management and Service Delivery platform and Call Completion solution that enables hardware and network modernization, all the while reducing the company’s OPEX for provisioning and maintenance.

As a result of the agreement, EMTEL will deliver an improved customer experience to its mobile subscribers through enhanced reachability and multi-channel messaging services. Through Tecnotree’s intelligent Content Management and Service Delivery platform, EMTEL’s legacy voicemail system will be upgraded to the latest Session Initiation Protocol (SIP) based call completion stack, within a virtualized environment.

“At Tecnotree, powering better experiences for our customers in the rapidly changing digital marketplace is always a high priority,” said Padma Ravichander, CEO, Tecnotree. “We’re delighted to be strengthening our relationship with EMTEL by offering customers enhanced multiple messaging services, through call completion, to achieve “true reachability.”