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Freshworks IT Service Management

March 23, 2023 at 3:00 PM - 4:00 PM EAT
Virtually on BigMarker
Register
welcome

How to spend less and get more with IT Service Management

The IMF projects that world economic growth will slow to 3.2% this year, down from 6.1% in 2021. So while we are tightening our budgets in our personal lives, we can expect the same for our work lives, with businesses finding ways to spend less. For IT, it means doing more with less, as well as stopping or significantly slowing discretionary spending. Calculating ITSM ROI is key for enterprises looking to deliver rapid time to value for their investments in a modern service management solution. But how can they achieve faster time-to-value with all the challenges that business faces today?

Speaker List
topics

Topics to be covered

Welcome to our Information Technology Service Management webinar! In this section, we will be introducing a list of topics that we will be covering throughout the webinar. Our aim is to provide you with a comprehensive understanding of IT service management and its role in modern-day business operations. Some of the topics we will cover include:

Key ITSM trends organizations should focus on in 2023

What’s driving technology spending this year?

5 points to remember for tech spends

How to deliver rapid time-to-value with the right-sized ITSM

Speakers

Speakers

Nirmal Krishnamoorthy

Product Marketer, Freshworks

Carol Odero

Head of Content, dx5

agenda

Agenda

  • Day 01

    March 23, 2023

03:00 PM - 03:05 PM

Welcome Note

Carol Odero

Head of Content, dx5

speaker
03:05 PM - 03:35 PM

Presentation

Nirmal Krishnamoorthy

Product Marketer, Freshworks

speaker
03:40 PM - 03:55 PM
Panel Discussion

Q & A

Carol Odero

Head of Content, dx5

moderator

Nirmal Krishnamoorthy

Product Marketer, Freshworks

panelist
03:55 PM - 04:00 PM

Closing Remarks

Carol Odero

Head of Content, dx5

speaker
dx5 (formerly CIO Africa)
© 2024 dx5 (formerly CIO Africa). All rights reserved.

Type

Webinar

Status

Past

Where & When

Virtually on BigMarker
March 23, 2023

Contact Person Details

Evelyn Mithayo
events@cioafrica.co