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Africa Insuretech Forum

October 6, 2022 at 7.30 AM - 5:30 PM (GMT + 3)
Radisson Blu Upperhill, Nairobi (also happening virtually)
welcome

Leveraging technology and data analytics to streamline the insurance process

The Insurance industry is undergoing a radical transformation. Companies are leveraging technology and data analytics to streamline the insurance process and reduce costs for consumers and increase coverage. This use of technology in the insurance industry has created an entirely new set of opportunities for incumbents and entrepreneurs alike. New technologies and applications, like blockchain, artificial intelligence, machine learning and data analytics, are being used to help insurers enable ‘smart risk management’. Ultimately this benefits consumers by lowering premiums through improved underwriting and claims processing decisions therefore reducing risk.

Speaker List

Who Will Attend?

The event is targeted towards senior executives and decision makers in the insurance industry including CEOs, CIOs, CISOs, COOs, CFOs, CMOs and other business professionals to share knowledge and experience in risk mitigation and management in the age of technology. The forum presents a unique opportunity for learning, exchanging ideas, sharing insights and expanding one’s network enabled by live presentations – providing the attendees with valuable insights from specialists in the sphere of digital technologies.

topics

Topics To Be Covered

The forum will include keynote addresses, presentations and panel discussions. Some of the topics to be covered include:

How To Leverage Digital Transformation To Grow The Insurance Industry

The Future Of Insurance is Digital

How Embedded Insurance Is Redefining The industry

Can You Use AI and Data to Fight Insurance Fraud?

Rethinking Insurance - Capitalizing on the Platform Economy

Deploying the Ideal Tech Stack to Optimise Your Claims Process

How Can Automation Improve The Customer Experience?

Data Overload: Leveraging AI To Drive Forward your Organisation

Enabling Incumbents: How Start-ups Can Best Work with Large Insurance Companies?

Speakers

Speakers

Harry Hare

Chairman, dx5

Prasanna Miapuram

Co-Founder and Director of Technology - SwiftAnt FZ LLC

Daniel Ndirangu

Lead Solutions Engineer, VMware

Franco Stols

Business Deveopment Manager, Altron

Michael Michie

CTO, Solv

Roy Perlot

Co-Founder and CFO, Lami Technologies

Julius Orayo

Group CIO, Jubilee Insurance

Alexio Manyonde

CIO, Zep-Re

Kevin Muriithi

System Engineer, Agile Cloud

Joel Macharia

CEO, Motisure

Dr K Arivalagan

GM Operations and Marketing, Kenindia Insurance

Clifford Ochieng

Chairman & CEO, Association Of Kenya Professional Insurance Agents-AKPIA

Gwen Kinisu

CEO & Managing Director, Prudential Life Assurance

Elias Omondi

Senior Manager, Risk Regulations FSD Africa

Mandeep Birdi

Business Development Consultant, IOHK

Waiguru Githanji

Managing Director, Absa Life Assurance Kenya Ltd.

Ali Hussein

Chairman, Association of Fintechs in Kenya

Tom Juma

Head of IT, Operations, Britam

Victor Paul

Full Stack Developer, dx⁵

Judy Muoka

CIO

agenda

Agenda

  • Day 01

    October 6, 2022

8:00 AM - 8:40 AM

CEO Breakfast

Venue: The Small Room

8:40 AM - 9:00 AM

Welcome and Introduction to Panel Discussion 1

dx5 Chairman, Harry Hare, welcomes guests to the CEO breakfast and introduces the first panel of the day.

Harry Hare

Chairman, dx5

speaker
9:00 AM - 10:00 AM

Panel Discussion 1: How To Leverage Digital Transformation To Grow The Insurance Industry

It used to be that insurance grew person-to-person. Now, it grows based on interfaces. The key to driving revenue is no longer word of mouth. It now lies in a company’s ability to go, and be, digital. It is about leveraging chatbots for customer service and using tech to digitise processes. Digital transformation is now the lifeline for insurance companies.

Ali Hussein

Chairman, Association of Fintechs in Kenya

moderator

Prasanna Miapuram

Co-Founder and Director of Technology - SwiftAnt FZ LLC

panelist

Franco Stols

Business Deveopment Manager, Altron

panelist

Gwen Kinisu

CEO & Managing Director, Prudential Life Assurance

panelist

Waiguru Githanji

Managing Director, Absa Life Assurance Kenya Ltd.

panelist
10:00 AM - 10:10 AM

Introduction to the Keynote

The main event begins and the Master of Ceremonies introduces the Keynote address

10:10 AM - 10:40 AM

Keynote: The Future Of Insurance is Digital

Integrated customer experiences can be seen on the horizon. With experts estimating that there will be up to one trillion connected devices by 2025 presenting an explosion of data. This especially accounts for connected consumer devices from fitness trackers, cars, smart watches to the ubiquitous smartphones. An avalanche of data that will redesign customer experiences. New product categories are expected to emerge, and it is expected that insurance will become more personalised.

Prasanna Miapuram

Co-Founder and Director of Technology - SwiftAnt FZ LLC

speaker
10:45 AM - 11:00 AM

How Embedded Insurance Is Redefining The industry

Following the adoption of Artificial Intelligence (AI), Internet of Things (IoT), big data analytics, Open API, and other technological advancements, insurtech is elevating customer convenience. On top of that is how embedded insurance is emerging. This is a way to penetrate the untapped 97 per cent market. With more insurers experimenting with embedded insurance comes opportunities to partner.

Daniel Ndirangu

Lead Solutions Engineer, VMware

speaker
11:00 AM - 11:20 AM

Coffee Break - Experiential Vendor Engagement

Venue: Outside Plenary Hall

11:20 AM - 11:30 AM

Call To Plenary

11:35 AM - 12:05 PM

Panel Discussion 2: Can You Use AI and Data To Fight Insurance Fraud

The combination of data and tech allows insurers full control. With an endless avalanche of data created each day, insurance companies must be overwhelmed. It makes it hard to put this data to good use. The challenge, however, is not the data. It is the analyses of data that can quickly go out of date. Using the right AI can help insurance companies detect fraud as it happens. It can also connect siloed data in such a way that they achieve new levels of control over fraud prevention.

Victor Paul

Full Stack Developer, dx5

moderator

Franco Stols

Business Deveopment Manager, Altron

panelist

Michael Michie

CTO, Solv

panelist

Mandeep Birdi

Business Development Consultant, IOHK

panelist

Tom Juma

Head of IT, Operations, Britam

panelist
12:10 PM - 12:25 PM

Rethinking Insurance - Capitalizing on the Platform Economy

With digitisation becoming more than a competitive advantage, insurance companies are finding themselves facing a paradigm shift. With digitisation, comes platforms as a business model connecting producers and customers, creating an ecosystem.

Roy Perlot

Co-Founder and CFO, Lami Technologies

speaker
12:30 PM - 12:45 PM

Deploying the Ideal Tech Stack to Optimise Your Claims Process

A company’s technology stack as the digital structure behind your business or specific departments of your business are responsible for defining how the different parts of your organisation fit and interact. It creates a map for the team to follow when creating ideal outcomes for the business. Optimising a successful tech stack that can streamline all processes will increase the efficiency of your team.

Julius Orayo

Group CIO, Jubilee Insurance

speaker
12:45 PM - 1:30 PM

Lunch: Vendor-sponsored Experience

Venue: The Restaurant

1:30 PM - 1:55 PM

Call To Plenary

2:00 PM - 2:30 PM

Panel Discussion 3: How Can Automation Improve The Customer Experience?

Research has shown most shoppers will pay more for a better customer experience. Creating these experiences can be costly and time-consuming. CX happens across channels with automation simplifying and streamlining processes. It will have a direct impact on customer interaction with the brand while unlocking an organisation’s potential to enhance CX across channels.

Judy Muoka

CIO

moderator

Roy Perlot

Co-Founder and CFO, Lami Technologies

panelist

Julius Orayo

Group CIO, Jubilee Insurance

panelist

Alexio Manyonde

CIO, Zep-Re

panelist

Kevin Muriithi

System Engineer, Agile Cloud

panelist
2:35 PM - 2:50 PM

Data Overload: Leveraging AI To Drive Forward your Organisation

With AI becoming deeply entrenched across industries, insurers must position themselves to respond to the changing business landscape. Insurance executives need to understand the contributing factors that drive this change and the degree to which AI will reshape claims, distribution, underwriting and pricing.

Michael Michie

CTO, Solv

speaker
2:55 PM - 3:30 PM

Panel discussion 4: Enabling Incumbents - How Start-ups Can Best Work with Large Insurance Companies

Young, innovative insuretech start-ups have so far proven themselves agile, winning customers with tailored offerings and unique customer experiences. With these industry disruptors on the loose, legacy cannot afford to have a business-as-usual attitude. But, the future of insurance lies in collaboration, especially between the industry newcomers and the traditional insurers.

Harry Hare

Chairman, dx5Group

moderator

Joel Macharia

CEO, Motisure

panelist

Dr K Arivalagan

GM Operations and Marketing, Kenindia Insurance

panelist

Clifford Ochieng

Chairman & CEO, Association Of Kenya Professional Insurance Agents-AKPIA

panelist

Elias Omondi

Senior Manager, Risk Regulations FSD Africa

panelist
3:30 PM - 3:20 PM

Coffee Break: Experiential Vendor Engagement

Venue: Outside Plenary Hall

sponsors

Sponsors

platinum
ZEP-RE NetStar
gold
VMware Agile Cloud
dx5 (formerly CIO Africa)
© 2023 dx5 (formerly CIO Africa). All rights reserved.

Type

Hybrid

Status

Past

Where & When

Radisson Blu Upperhill, Nairobi (also happening virtually)
October 6, 2022

Contact Person Details

Melissa Dorsila
+254 700 070053
melissa.dorsila@cioafrica.co